Venue Info, Features and Facilities
Bag Policy:
As part of our continued commitment to public safety, guests will be able to carry only the following style and size bag, package or container into the venue and WILL BE SUBJECT TO A THOROUGH SEARCH
APPROVED BAGS INCLUDE:
• CLEAR BAGS MADE OF PLASTIC, VINYL OR PVC AND DO NOT EXCEED 12″ X 6″ X 12″ Items in the bag must be in clear plastic bags (Ziploc bag or similar)
• ONE GALLON CLEAR PLASTIC FREEZER BAG (Ziploc bag or similar)
• SMALL CLUTCH BAGS, APPROXIMATELY THE SIZE OF A HAND, WITH OR WITHOUT A HANDLE OR STRAP CAN BE TAKEN INTO THE VENUE WITH ONE OF THE CLEAR PLASTIC BAGS
PROHIBITED ITEMS INCLUDE, BUT ARE NOT LIMITED TO:
• Purses larger than a clutch bag, hard or soft coolers, briefcases, luggage of any kind, computer bags, fanny packs, and camera bags or any bag larger than the permissible size
• An exception will be made for medically necessary items after proper inspection. Please contact security at least 24 hours in advance to request an exception at 315-435-8077.
• Please note: there will be express entry lanes available for those who travel light.
Water Policy:
Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.
Water fountains are located on the exterior of the facility restroom buildings in both the East and West Plazas.
Parking:
Parking Hours and Information:
Parking is located in the Orange Lot. Please follow directional signage and instructions from Law Enforcement, Security and/or Parking Team Members to expedite ingress & egress.
Amphitheater parking lots open at varying times, dependent on the show. For detailed information, please visit the concert’s event page on our website. No exceptions will be made for early arrival or for guests who already have parking permits.
Lots will close two (2) hours after each concert.
All spaces are available on a first-come, first-served basis.
No reserving of spaces is allowed and guests will not be allowed to purchase additional spaces.
St. Joseph’s Health Amphitheater at Lakeview will implement the one car, one space policy for parking cars.
All vehicles that do not park in a designated parking space or that do not follow the instructions of Parking Team Members are subject to being ticketed and/or towed (at the owner’s expense).
No paneled or windowless vans or trucks will be permitted in any parking lots.
Absolutely no glass bottles are allowed within the venue or any of the venue parking lots at any time
For the safety of all guests, parking lot drive lanes must be kept clear with ample room for full access by emergency vehicles. Guests must immediately comply with any requests to remove personal items that are obstructing any driveways. Failure to comply may result in the removal of the vehicle at owner’s expense.
Please drive safely and allow ample time to reach your destination. We thank you in advance for your cooperation with our Parking Team Members and Sheriff’s Department to make your experience safe and enjoyable.
Parking Rates:
Passenger Vehicles:
$20.00 per vehicle
Accessible Parking for Guests With Disabilities – $20.00 per vehicle
Limousines – $65.00 (Additional information below)
Buses – $95.00 (Additional information below)
R/V Parking – $95.00, no hookups or services (Additional information below)
Premier Parking: rates vary per show; purchase in advance via Ticketmaster.com
Pickup/DropOff Spot:
Drop Off / Pickup is located in the Pink Lot, off of State Fair Blvd. Please follow the directional sigange provided. Guests may then utilize the new pedestrian walkway to access the Amphitheater Main Gate (approx. 5-7 minute walk). Shuttles from the Pink Lot will not be provided.
Search Policy:
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. Only clear bags (smaller than 12” x 12” x 6”) are permitted and all bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please inform one of our security guards and they will give you an alternative to our metal detectors.
Venue’s Official Website:
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