Venue Info, Features and Facilities
Bag Policy:
Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”). No other bags of any type will be allowed.
Water Policy:
Guests are permitted to bring in One (1) factory sealed bottle of water up to 32oz in size. Refillable, clear plastic water bottles are permitted up to 32oz in size. Camelbacks are not permitted. Water fountains are located near restrooms on both sides of the concourse and are equipped with filtered water filling stations.
Parking:
Parking is available for Leader Bank Pavilion patrons at the Seaport Hotel Garage within a short walk of the Pavilion. The Seaport Hotel Garage can be accessed from Seaport Boulevard. The Seaport Boulevard entrance is at the intersection of Seaport Boulevard and B Street, three blocks before the Leader Bank Pavilion. Additionally, Leader Bank Pavilion has partnered with ParkWhiz to offer other easy and reliable options.
VIP parking is located at a nearby hotel garage. A separate parking pass is required for access. This pass comes in the form of a PDF and may be printed or used electronically via your smartphone. The pass is not valid for overnight parking.
Parking Information and/or Reservations
Public Transit:
Take the T / Boston’s Subway
Take the Red Line to South Station and transfer to the Silver Line.
Take the Silver Line to the Silver Line Way stop.
To return to South Station, take any inbound Silver Line bus.
Pickup/DropOff Spot:
A drop off lane is provided along Northern Avenue at the front entrance.
Search Policy:
When coming through the gates, please plan on security using walk through metal detectors, hand held metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit the First Aid station located inside the entry gates and they will give you an alternative.
ADA Accessibility:
Guests with Disabilities
Leader Bank Pavilion strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.
Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the accessibility logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking- Leader Bank Pavilion does not control any on-site parking for guests. Accessible Parking is available at the various parking lots and parking garages in the area.
Accessible Stations- if you have questions or need assistance on-site, please visit the Guest Services Kiosk located just inside the entry gates.
Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible seats. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and up to four companions.
Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 617-728-1601 to arrange for an interpreter for your visit.
Accommodations- the main venue bathrooms located just inside the entry gates to the right as you enter, all concession stands, and merchandise stands are accessible.
Hearing Assistance
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 617-728-1601.
Venue’s Official Website:
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