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Skyla Credit Union Amphitheatre

Charlotte, NC | Southeast | Capacity: 5,000
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Skyla Credit Union Amphitheatre Seating Chart:

Skyla Credit Union Amphitheatre

Venue Services & Policies:

                                 

Icons represent what is available as per the venue’s official information – below is more detail where possible. If you’ve got some more insight, kindly submit a detailed venue review by category.


Parking:

Parking is located in the Parking Deck across the street from the venue, or in the adjacent surface lot. Pricing varies by event. Upgrade to Premier Parking and reserve using link below.


Online Parking Reservations

Pickup/DropOff Spot:

When you enter into the Music Factory off NC Music Factory BLVD you will see signs directing you to the designated pick up and drop off area.


Bag Policy:

Clear bags no larger than 12”x6”x12” and unclear bags no larger than 6”x9”.


Water Policy:

Guests are permitted to bring in one factory sealed bottle of water up to one gallon in size. Aluminum bottles, refillable plastic water bottles are permitted and must be empty upon entry. Camelbacks are not permitted. Complimentary water fill stations are located at Guest Services inside main gate.

Guests are permitted to bring food in a clear ziploc bag up to one gallon in size.


Search Policy:

Plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection.


ADA Accessibility:

BEFORE THE EVENT

TICKETS You can buy ADA tickets online. There’s accessible seating in every price range. Try to buy ADA tickets in advance so you secure a seat – there’s limited availability on the day of an event.

INTERPRETER REQUESTS If you need an interpreter for an event, call at least two weeks ahead of time on 704-549-1292 and the venue will arrange one for you. You’ll have to pick up your tickets at will call, where you’ll meet your interpreter and be taken to your seats. There’s no charge for interpreter services. HEARING DEVICES If you need an assisted listening device, call at least two days before the event on 704-549-1292.

UNEXPECTED NEEDS If an unexpected injury or illness means you can’t be in the seat you booked, exchange your ticket online for an accessible seat. Accessible seating allows for the person with accessibility needs and one companion. There are a limited number of seats on the day of the event for people with unexpected needs.

ON THE DAY PARKING The Music Factory has parking available in the parking deck across the street from the venue, or in the adjacent surface lot. Pricing varies by event. Once you arrive at the venue, there will be signage and staff members to direct you to the lots.

AT THE VENUE If you have any questions or need more help, someone in the Guest Services information booth can help. You’ll find them in the middle of the ticket gates. All bathrooms, concession stands, and merchandise stands are accessible.

SERVICE DOGS Only registered working dogs are allowed inside the venue during events. In line with ADA’s guidelines, a service dog is individually trained to perform tasks directly related to a person’s disability. Service dogs must be kept on a leash or in a harness unless this interferes with their work. We can also make an exception if a disability makes it impossible to handle a harness or leash. If you can’t use a harness, leash, or any other type of tether, you must be able to control your service dog through voice, signals, or other methods.


Venue’s Official Website:

  • Skyla Credit Union Amphitheatre

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