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Van Andel Arena

Grand Rapids, MI | Midwest | Capacity: 12,000
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Public Info About Venue

Van Andel Arena


Venue Services & Policies:

                                       

Icons represent what is available as per the venue’s official information – below is more detail where possible. If you’ve got some more insight, kindly submit a detailed venue review by category.


Parking:

Mobile GR offers Parking:

Parking facilities near Van Andel Arena are managed by the City of Grand Rapids. Metered parking is available on the streets surrounding the arena.

Paying for Parking:

To pay, we take cash, and debit or credit cards (MasterCard, Discover, Visa, and American Express). Some locations accept Apple Pay, Android Pay and Google Pay. For special events, you’ll pay upon entry at most parking locations. When visiting our parking areas on a regular day, most ramps and lots are paid upon exit.

Detailed info: Parking Guide



Public Transit:

Grand Rapids Transit Website


Bag Policy:

Van Andel Arena has adopted a No Bag policy, permitting no bags, backpacks or purses, other than those required for medical or parenting needs, into the venue. Small clutches no larger than 4.5″ x 6.5″ x 2″ will be permitted. Bags in the medical/essential category will be screened by security personnel. Guests with parenting/medical bags must enter through the ADA/Box office entrance located on the far west side of the main entrance of the building to undergo additional security screening.


Water Policy:

Drinking fountains can be found throughout the venue. Refillable water bottles are not permitted into the building.


Search Policy:

All guests entering the arena during an event day are subject to a metal-detector screening and visual inspection conducted by Van Andel Arena security personnel. The purpose of the inspection is to detect prohibited items. Do NOT remove items from your pockets. Do NOT remove your jacket.


ADA Accessibility:

Van Andel Arena is fully compliant with the Americans with Disabilities Act. Information on accessibility can be found below. The Guest Services staff at Van Andel Arena strive to provide excellent service to all our guests. Van Andel Arena provides a full range of accommodations for guests with ADA needs to ensure their safety, comfort and enjoyment of our events and facilities.

For questions regarding accessibility, please call 616-742-6600 or e-mail webmaster@asmgrandrapids.com

Accessible Seating & Ticketing:

Wheelchair accessible seating and semi-ambulatory seating are located in various sections and levels throughout Van Andel Arena.

When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you. Accessible seating is also available for purchase online or in person at the box office during regular box office hours. The number of companion/escort seats available may be limited depending on the seating location. The companion/escort may accompany a guest with a disability only in designated seating areas.

If a patron needs an accessible (ADA) seating location, but has purchased a ticket on the secondary ticket market or is using a Van Andel Arena premium seat ticket that is not designated as an accessible (ADA) seating location, the patron should contact the ADA Coordinator for proper arrangements at 616-742-6600. Tickets purchased on a secondary ticket site are not guaranteed a relocated seat.


Venue’s Official Website:

  • Van Andel Arena

  • Venue Info Icon Key: