Venue Info, Features and Facilities
Bag Policy:
An Individual Clear Plastic, Vinyl or PVC Tote Bag (Stadium bag) is permitted.
No larger than a 12” x 6” x 12” tote bag with a single compartment and/or small clutch bag (6”x 9”) are also permitted as are Kid-carriers (backpacks, slings, baby bjorn-type things).
Non-clear bags with medical supplies and/or non-clear diaper bags must be tagged as medical by our guest services team before inspection by security and entering the venue. Do not remove tag for the duration of the event.
Guest services team members wear bright blue shirts that state “Crew” on the front and have our crow logo on the back.
Water Policy:
Empty water bottles, including empty reusable containers. Please note sell single-use plastic water or soda bottles aren’t sold inside the venue. Compostable cups for water if necessary will be provided by venue, but fans are encouraged to bring canteens to fill for free at any of the many fountains.
Parking:
Parking in paid lots opens one hour before doors.
Look for “Event Parking” signs throughout the Old Mill District.
Bike parking is available on Shevlin-Hixon Drive and near Will Call by the main gates.
No overnight parking and no RV parking permitted.
ADA accessible parking is available on Shevlin-Hixon Drive for every ticketed concert, and in the gravel parking lot immediately across the street from the venue (for most ticketed concerts). Accessible drop-off is available at the gate on Shevlin-Hixon Drive closest to the stage, if you prefer that option.
ADA Accessibility:
The Hayden Homes Amphitheater is a shallow, sloping venue built in 2001 that is fully ADA accessible. The front third of the amphitheater nearest to the stage is flat with concrete ADA pathways between sections of synthetic turf.
ADA seating is available for guests in both the Reserve Seating and General Admission sections.
When purchasing tickets through Ticketmaster, the Hayden Homes Amphitheater ticketing partner, be sure to go to the “Filters” tab and click on the “Show Accessible Tickets” button.
For each concert, our configuration varies slightly, but the paths of travel from parking to the accessible entrance, and various seating options will be clearly marked for each concert.
If you have any questions or need assistance for any reason at a concert, please ask for our concert hosts. To arrange for special accommodation in advance of a show, please call our office at 541-312-8510 or email us.
Venue’s Official Website:
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