Venue Info, Features and Facilities
Bag Policy:
Backpacks and bags larger than 6”x9”x1.5” are prohibited.
Water Policy:
Outside food or drinks are prohibited. Water/drinking fountains are located on all levels throughout Gainbridge Fieldhouse.
Parking:
There are several parking options throughout downtown Indianapolis within walking distance to Gainbridge Fieldhouse. The Virginia Avenue Parking Garage located on the northeast corner of the building offers the closest covered parking option. The garage is connected to the Fieldhouse via covered sky bridge on the third floor. The entrance to the Virginia Avenue Garage is located off Maryland Street.
Denison manages a number of parking facilities in the downtown area, and can share information that will make your experience an enjoyable one. For specific information related to bus parking near the Fieldhouse, contact Denison Parking at (317) 916-1760. You may also purchase individual parking passes in advance at select locations via ParkWhiz by clicking the ‘online parking reservations’ link below.
Parking Information and/or Reservations
Public Transit:
IndyGo bus services are available for transportation to and from Gainbridge Fieldhouse. The bus schedule will vary with each route. Contact IndyGo for scheduled information, including Open Door service for guests with disabilities, at (317) 635-3344 or IndyGo.net.
Pickup/DropOff Spot:
Guests who use a ridesharing service such as Uber or Lyft can drop off on several streets surrounding Gainbridge Fieldhouse. Guests that request a ride sharing service from Gainbridge Fieldhouse may do so on surrounding streets.
Search Policy:
Guests are subject to visual inspection (including the use of metal detecting magnetometers) of person, parcels, bags, containers and/or clothing capable of concealing prohibited items. Guests may refuse inspections; however, management reserves the right to refuse entry.
ADA Accessibility:
There are several parking facilities surrounding Gainbridge Fieldhouse, each with accessible parking spaces. The Virginia Avenue Garage on the northeast corner of the building connects to the Fieldhouse from the third floor of the garage. Guests can use the pedestrian bridge to access all seating.
Drivers dropping off guests with limited mobility may stop and drop their guest off at the disability ramps on Pennsylvania Street directly in front of the Fieldhouse. All other drivers must use other drop off points. This is a one-way southbound street. When dropping off guests, please be cautious and pay careful attention to heavy traffic conditions. Vehicles must not be left unattended.
Wheelchair locations and modified aisle seats with ample room are available throughout Gainbridge Fieldhouse. Seating is dispersed both vertically and horizontally. Tickets for guests with disabilities are available through Ticketmaster outlets or in-person at the Gainbridge Fieldhouse Box Office. Please indicate when purchasing tickets if you require accessible seating. If you are injured or become otherwise disabled after the purchase of your ticket, please visit Guest Services located outside sections 2, 102, 119, or 207 to see what options are available to exchange for ADA seating. For questions regarding exchanging of tickets, please call the Box Office directly at 317-917-2727.
For individuals who have limited mobility or accessibility needs, an escort is available to transport/assist guests from our entrances to your seats. Requests may be placed at any entrance by notifying a member of our staff. Please note that wheelchairs are limited and subject to availability at that time. Wheelchairs are not available for continuous use throughout the event. A member of our staff will return with the wheelchair to escort you to the exit at the end of the event. If a wheelchair escort is required during the event, you may notify a member of our staff and we will be happy to assist.
Assistive Listening Devices (ALD) are available upon request for guests who are deaf or hearing impaired for events at Gainbridge Fieldhouse. There is no charge for this service. Advance notice of one (1) week is requested to ensure availability. Assisted Listening Devices can be picked up at the Guest Services desk on the Main Concourse near Section 2. Valid identification, such as a driver’s license, will be required and held for the duration of the event to ensure the return of the device. Identification will be returned once the assisted listening device is returned. Please email GuestServices@Pacers.com or call (317) 917-2734 with the event date and time for which service is requested.
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