Venue Info, Features and Facilities
Bag Policy:
CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed. All bags are subject to search upon entry.
Water Policy:
Up to (1) one liter or smaller in a factory sealed or empty, clear/transparent, bottle per person is allowed. Clear and empty reusable bottles permitted (tinted are permitted as long as transparent).
Parking:
There are over 2700 visitor parking spaces within White River State Park. The available parking spaces include an 800 car underground garage in front of the Indiana State Museum and Eiteljorg Museum (the main entrance to the garage is just past the Eiteljorg.) There are also 200 spaces in a surface lot on Washington Street, across from Victory Field and 1800 spaces for Indianapolis Zoo and White River Gardens’ visitors on their grounds. When attending concerts or any other event at White River State Park, including cheering on the Indianapolis Indians at Victory Field, additional parking is available in a garage located at the corner of Maryland and West Streets. When the Indians are not in town, parking may be available in the Victory Field lot for special events.
Premier Parking is available through the ‘online parking reservations’ link below.
Parking Information and/or Reservations
Public Transit:
Visit Indygo or call 317-635-3344
Pickup/DropOff Spot:
Drop off area is located at the turnaround in front of the WRSP Visitors Center. Guests cannot remain in their vehicles during the event, they must drop off and return at the end of the show. Pick-up area is located in the right hand lane of Washington Street and will be marked with signage.
Search Policy:
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection.
ADA Accessibility:
Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking- Accessible Parking is located on the Surface Lot. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general parking.
Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at Guest Services near main gates.
Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 317-776-8161 to arrange for an interpreter for your visit.
Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.
Venue’s Official Website:
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