CFG Bank Arena

Venue Info, Features and Facilities

Clear bags that measure no larger than 14″ x 6″ x14″ are permitted. Small clutches/purses/wallets are permitted provided they do not exceed 4.5” x 6.5” and do not have to be clear. Backpacks of all sizes are prohibited (unless they are clear and within the 14″ x 6″ x 14″ size limitation). Medical bags will be permitted and must be screened before entry. All other bags will not be allowed into the Arena. Locker rentals for oversized bags available on the Hopkins Plaza Flag court area.Any and all bags that do not meet the criteria above will NOT be permitted into the building.

Outside food and beverage is prohibited.

There are several parking options, all within proximity to CFG Bank Arena.

Make it easy by pre-purchasing your space from a variety of downtown parking lots and garages.

Light Rail service offers easy parking at most stations, public transit is a hassle-free way to get to your event. Better yet, take the Light Rail directly to the Arena! Disembarking at the CFG Bank Arena stop will grant you direct access to our Howard Street entrance.

CFG Bank Arena is serviced by extensive bus service routes. Use the Mass Transit Trip Planner Link to plan your route and mass transportation options.

Located just 2 miles from CFG Bank Arena, Amtrak service from Baltimore’s Penn Station stop will have you enjoying events in under a 15 min quick taxi or rideshare. If you are visiting from New York, Philadelphia or Washington D.C., Penn Station is right along your travel route!

Rideshare drop off and pick up location is located on the Lombard Street Side of the Arena

CFG Bank Arena, is dedicated to making the products and services accessible to everyone, including people with disabilities. The venue has made a commitment to follow the Web Content Accessibility Guidelines (WCAG levels A and AA) and use the Accessible Rich Internet Applications (ARIA) specification. For additional assistance please content ADA@cfgbankarena.com

Guests who require additional assistance because of a limitation in mobility can request a wheelchair transport from the entry doors of the Arena to their seating location.

A Guest Services Representative will escort guests to their seat and arrange a pick-up time to escort them for their departure, if desired. This service is available on a first come, first served basis and may be requested from any team member at the entry doors. Please note that Arena wheelchairs cannot be left with guests during the event.

If you have questions or require more information, please contact info@cfgbankarena.com

Tickets for accessible seating should be purchased directly through www.ticketmaster.com by selecting the accessibility tab under the “filters” option for your preferred event.

For questions regarding Accessible Seating email: adaseating@cfgbankarena.com

Guests may request an American Sign Language interpreter by contacting the Guest Services Department at adaseating@cfgbankarena.com

It is requested that guests provide advance notice at least fourteen (14) business days prior to the event date to schedule an ASL Interpreter. Requests made with less notice unfortunately do not guarantee an interpreter can be acquired.

Fan Reviews

T. Bowen | of NH | CFG Bank Arena Review

Submitted on: 11/4/24

Ratings (Scale of 1-5)
Sound: 3
Entry Process: 1
Venue Staff: 1
ADA Services: 1

In a Wheelchair ? Screw you!

Inconsiderate staff unwilling to do anything to assist. Lack of adequate bathroom facilities.

P A | of PA | CFG Bank Arena Review

Submitted on: 11/4/24

Ratings (Scale of 1-5)
Sound: 4
Entry Process: 3
Venue Staff: 2
ADA Services: 3
Parking: 3

Water bottles that fit the rules were banned

Night one was able to bring in a clear empty water bottle. Night 2 5 minutes before entry it was announced all water bottles would be taken. Water was $8 inside the venue, absolutely crazy!

Laura Bewley | of MD | CFG Bank Arena Review

Submitted on: 11/2/24

Ratings (Scale of 1-5)
Sound: 3
Entry Process: 1
Venue Staff: 1
ADA Services: 1
Parking: 3

So Not ADA friendly!

ADA policies & accommodations are horrible! A 2 stall bathroom on level 3 where most ADA seating is location. One handicap stall in larger bathrooms on other levels which are accessible by stairs or . one tiny elevator that holds 5 patrons, 4 if you get three venue staff lady that brings a chair to sit on so she can push the buttons.
The security are the rudest ever! At the detectors a staff said my purse was one inch over size. My daughter points to my cane and said my medical needs were in there. He literally took my purse off the table and Walked Outside to his supervisor! Took My Purse, with my ID, Meds & Back Card, etc! Didn’t ask, just left! Then came back & informed me tough luck. My daughter shoved in her leggings and re-entered elsewhere. Screaming like Nazis “Hats Off!” walking to the metal detectors. Just incase someone was gonna pull a rabbit out of their hat. Security standing every 10 feet patrolling the terrace screaming in my ear to everyone on 2 city blocks, “LIghting up or using a vape will get you ejected!” I’d had out too many times. Finally turned to one & said “Bitch, there’s no reason to scream right in my ear. This is not a jail rec yard & we are not prisoners. We are paying patrons!